RatingWe had a home built in Kennewick in 2016. We’ve been having to squeegee our huge glass shower doors every time we shower. We went on the internet and decided to call JJE Water Specialists after we had read a number of reviews for that company as well as other providers. We had never met Jeff before. He promptly returned our call and arranged to come by and discuss our wants and needs. He tested our water quality, explained what the numbers meant and even checked our bottled water to show us the difference. He proved to be knowledgeable & honest. He gave us an estimate for what we wanted but did not push us into committing to anything until we had time to discuss things. We called him back and he then made an appointment with us to come back and install our system. He was efficient and did a good job installing the system. He gave us directions on how to change the filter, what type of salt to buy, and how often to do everything. My husband decided that he wanted to have a way to wash our vehicles with the soft water, so Jeff has agreed (for a reasonable cost) to come back to install a special hose hook-up so that can happen. We are very happy that we chose JJE Water Specialists to install our Soft Water unit. In our honest opinion: Great company and a Great guy! We would definitely recommend this company! Update August 2023: The RO system is working great. Jeff sent us a letter to remind us that our yearly cleaning was due. He made us an appointment, called to let us know he was running a little late and showed up with a smile. He is very professional but also a good guy! You rarely see people with integrity and reliability any more, but he has those great qualities. He never has asked us to give him a review but he deserves the recognization of doing quality work.
Jeff carries/installs a great product. His professionalism and knowledge is what drove us to go with JJE as well as price. Would highly recommend to anyone.
Jeff has an amazing product for an amazing price. Very informative on what my home and business needs. Did the job very well for the right price and very timely. Would highly recommend this company to anyone.
Very fast response time and great pricing ! Can finally wash the cars at home again without all the water spots! couldn't be happier!
We recently had a water softener installed as well as a reverse osmosis system in our kitchen. Jeff installed both within a few hours. He is knowledgeable of the product lines and answered all my questions about how the RO system. Personable. Prompt. Trustworthy. It was a pleasure working with him! I will be recommending JJE to my neighbors and friends.
Very knowledgeable, kind and helpful.
Jeff of JJE Water Specialists has purified my drinking water since the early 90's. I started out in Benton City, then to West Richland, and now in Richland so I have used well water, and two different city water sources since 1995. I have been drinking JJE purified water for over 20 years and will never be without it. Jeff installed a chlorine filter on my water softener so my shower water does not smell like chlorine (dangerous to breathe in hot chlorine vapor in your shower). I have used JJE reverse osmosis filtration systems and whenever I drink restaurant water its so gross because I can taste the high chlorine levels; not to mention fluoride or other contaminants that I prefer NOT to drink. I have served my pets ONLY JJE filtered water and I even pack it to work every day. Jeff is a hard working, dedicated company owner who stands behind his work. I highly recommend JJE Water Specialists.
My old water softener was 15 years old and had started to leak. Jeff was able to come out and get me set up with a new system for a reasonable price! He is very professional, knowledgeable, and easy to work with! I will definitely be continuing business with him for future needs!
Best in the business hands down. I trust all my water needs to Jeff and the team at JJE.
I highly recommend JJE Water Specialists! Owner Jeff is very knowledgeable and experienced in water softeners and water filtration. We found the water softener he installed to be superior to the previous unit we had from another company. At all times, Jeff is professional, honest and puts the customer's best interest first.
Jeff was very professional and knowledgeable. He completed the job in the timeframe and price he said he would. I would highly recommend him.
We have used JJE for years. Jeff is always on time, knows what he's doing, does an excellent job and his rates are reasonable.
Jeff is an incredibly stand up man. We were interested in getting a water softener installed in our rural Benton City home that is on its own well system, so naturally it has quite hard water. We did our research on who to go with in the Tri-Cities area and gave our first call to Soft Water Specialists. He was quick to respond but we wanted a second appraisal after given the price, so we called up JJE after hours on a Friday. Within about an hour, Jeff took his time out of his day when not necessary to get something setup and we had him out the following Monday. One professional appraisal later (with testing our water and giving a quote) we had him scheduled to set it all up the next Monday. No frills or trying to upsell; he only recommended what he thought we needed and we saved a fair amount going with Jeff. We had our install today, 7/22, and it took him a maximum of about 2 hours to get everything installed and setup all on his own. Incredibly impressed with the level of professionalism involved and would highly recommend him to anyone interested in getting a water softener. He uses Pentair products, so you know you're getting quality.
This company is honest and Jeff is very knowledgeable about water systems. He does not try and sell you stuff you don't need. We were new to the area and had a water softener at the home we purchased. We know nothing about them and it had been turned off and bypassed. The first company that came out said that the system could not be turned on without risk of contaminating all of our water in the house. They tried to sell a $3500 water system to us. Jeff came in and inspected our existing water softener, turned it on, regenerated it and got it up and running for the price of a reasonable service call. He was very helpful, told us how the system worked, what to do to maintain it. He has decades of experience in this space, and you can trust him to be honest. Highly recommend!